Kisaan SHOP Terms & Conditions:
KisaanHelpline is registered office at 9-b Chaten Nagar, Indore, 452001 (India). KisaanHelpline is an online marketplace which deals in agricultural related products.
These terms and conditions are subject to revision by KisaanHelpline.com and hence everyone is requested to carefully read and understand these terms and conditions before accessing this website. You are hence requested to regularly visit the website to view the current terms and conditions of the website.
Eligibility to Use:
The services are not available for minors who are aged below the age of 18(eighteen) or to anyone suspended or removed by KisaanHelpline management for any reason whatsoever. KisaanHelpline reserves the right to block the access to use the services to new users or terminate access granted earlier to existing users at any time without any prior notice or intimation. No individual or firm can have more than one account on the website. Moreover you are also prohibited for transferring your account to another person.
Shipping and Delivery:
Once you have placed your order, just sit back and relax. We will intimate you and let you know the order details once your order is confirmed. You can track the latest status of your order in a/c section.
The estimated delivery time completely depends on the product which you ordered and the pin code where you want the delivery. We at KisaanHelpline generally provide free in M.P. India wide shipping but sometimes delivery might be chargeable under some circumstances.
Damage / Tempered products received:
We are committed to provide you with wonderful shopping experience and 100% customer satisfaction. However, if there is any concern of receiving tempered or damaged products please do not receive the parcel and contact our 24x7 customer support within 12 working hours.
Requests for cancellation can be raised only within 24 hours from the placement of the order. No orders will be entertained for cancellation once it is been dispatched from our end. If you want to cancel your order you can directly log in to your KisaanHelpline account and cancel your order or you can contact our 24x7 customer support for the same. Once we receive your cancellation request, we will process the refund of the whole amount paid by you as per Refund policy. If in case you have made your mind to retain the product and cancel your request for cancellation, you can directly contact our 24x7 customer support.
Once we receive the cancellation request for you, we will immediately process for the refund of the whole amount paid by you, but it will only show in your bank account only when the product comes back to our company. Once the refund is processed we will intimate you through EMAIL and SMS with the refund transaction details.
Return and Replacement Policy:
If you want to place a replacement in KisaanHelpline, you have to apply for the replacement within 1 week of the delivery of the product. You have to call our 24x7 customer support for raising any replacement request. Once we receive your replacement request we will initiate the process for it and will ensure that the replacement is made at the earliest. The replacement is only possible if the product is unused, no damages, with the original packaging and with the receipt and the invoice.
Kindly note that replacement will be made only after proper investigation of the whole scenario for replacement by our special team.
KisaanHelpline reserve the rights to change or update the terms and conditions at any time with or without any prior notice. To make sure you are always updated of the terms and conditions, please review this website periodically.